Veltrix Core process
How the hosting workflow operates
This page sets expectations clearly so clients understand that Veltrix Core setup is guided, manual, and tracked from panel.veltrixcore.uk.
Order process
Clients select a live plan from the pricing database, sign in or create an account, and complete hosted Stripe Checkout for the first subscription payment.
Onboarding process
After checkout, the client fills in an onboarding form with either a customer-owned domain or a free subdomain on veltrixcore.cloud, plus DNS, files or GitHub repo, runtime, expected traffic, email needs, and support notes.
Setup window
Veltrix Core sets expectations clearly: most services are prepared within 24 hours, and clients should allow up to 48 hours because setup is manual.
Domains and DNS
Clients can bring their own domain for Veltrix Core to host on veltrixcore.uk, or request a reserved client subdomain on veltrixcore.cloud. DNS help can be requested during onboarding.
Support and cancellation
Support tickets remain linked to the client and optionally to a service. Cancellation and refund handling can be reviewed manually according to the published policy placeholders.
Place your order
Choose a plan that fits your project, complete hosted Stripe checkout, and expect a managed service rather than instant activation.
Complete onboarding
After payment you will submit domain, subdomain choice, files, GitHub repository, DNS, runtime, and project notes so Veltrix Core can prepare your hosting setup correctly on veltrixcore.uk or veltrixcore.cloud.
Wait for manual setup
Setup usually completes within 24 hours and always aims to be within 48 hours. You can track progress from the dashboard and support ticket area.